The impact of customer relationship management strategies on customer loyalty / A case study of kenya airways. Mwirigi Gituma James.
Material type:
TextSeries: Submitted in partial fulfilment of the requirements for the final year research project for barchelor of commercePublication details: Nairobi : KCA University, 2010.Description: x, 57 p. : ill. ; 29 cmSubject(s): LOC classification: - COM 417/10
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Main Long
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Martin Oduor-Otieno Library This item is located on the library ground floor | Non-fiction | COM 417/10 (Browse shelf(Opens below)) | COM417/10 | Available | Z00043957 |
Includes bibliographical rfeferences.
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