A comparative analysis on the impact of customer loyaty programs on the [erfomance of a company /
Kamutu, John Ngugi.
A comparative analysis on the impact of customer loyaty programs on the [erfomance of a company / John Kamutu Ngugi. - Nairobi : KCA University, 2011. - ix, 58p. : ill. ; 29 cm.
Includes bibliographical references.
Microfinance.
Customer care.
COM / 768/11
A comparative analysis on the impact of customer loyaty programs on the [erfomance of a company / John Kamutu Ngugi. - Nairobi : KCA University, 2011. - ix, 58p. : ill. ; 29 cm.
Includes bibliographical references.
Microfinance.
Customer care.
COM / 768/11