An analysis of the impact of information technology on customer satisfaction in institution of high learning /
Vivian, Arango.
An analysis of the impact of information technology on customer satisfaction in institution of high learning / Vivian Arango. - Nairobi : KCA University, 2010. - ix, 39p. : ill. ; 29 cm. - A research project submitted in partial fulfillment of the requirement for the final year of the bachelor of commerce degree at KCA University. .
Includes bibliographical references.
Customer care.
COM / 560/10
An analysis of the impact of information technology on customer satisfaction in institution of high learning / Vivian Arango. - Nairobi : KCA University, 2010. - ix, 39p. : ill. ; 29 cm. - A research project submitted in partial fulfillment of the requirement for the final year of the bachelor of commerce degree at KCA University. .
Includes bibliographical references.
Customer care.
COM / 560/10