Help desk knowledge based system for FCL/
Njeri, Mercy Matheri.
Help desk knowledge based system for FCL/ Mercy Njeri Matheri. - Nairobi : KCA University, 2011. - x, 88p. : ill. ; 29 cm. - A research project submitted in partial fulfillment for the final year research for bachelor of science in information technology for KCA University. .
Includes bibliographical references.
management system.
BSC / 501/11
Help desk knowledge based system for FCL/ Mercy Njeri Matheri. - Nairobi : KCA University, 2011. - x, 88p. : ill. ; 29 cm. - A research project submitted in partial fulfillment for the final year research for bachelor of science in information technology for KCA University. .
Includes bibliographical references.
management system.
BSC / 501/11