Customer relationship management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.

Contributor(s):

Material type: Text

TextPublication details: New Delhi : Tata McGraw-Hill Pub. Co., c2001.Description: xv, 544 p. : ill. ; 25 cmISBN:

Subject(s):

DDC classification:

LOC classification:

Summary: Papers presented at an international conference.

Reviews from LibraryThing.com:

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Barcode
Main Short	KCA Kisumu Campus	Non-fiction	HF5415.5 .C8362 2001 (Browse shelf(Opens below))	3315/10	Available	Z00038970
Main Long	KCA Kitengela Campus Library	Non-fiction	HF5415.5 .C8362 2001 (Browse shelf(Opens below))	17446/10	Available	Z00035119
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .C8362 2001 (Browse shelf(Opens below))	17444/10	Available	Z00035122
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .C8362 2001 (Browse shelf(Opens below))	17445/10	Available	Z00035121
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .C8362 2001 (Browse shelf(Opens below))	17447/10	Available	Z00035118

Previous								Next
Previous	HF5415.5 .B354 2004 Customer-driven services management /	HF5415.5 .C8362 2001 Customer relationship management :	HF5415.5 .C8362 2001 Customer relationship management :	HF5415.5 .C8362 2001 Customer relationship management :	HF5415.5 .D27 2008 Customer satisfaction delight :	HF5415.5 .D93 2002 The CRM handbook :	HF5415.5 .D93 2002 The CRM handbook :	Next

Includes bibliographical references.

Papers presented at an international conference.

There are no comments on this title.

to post a comment.

here

The KCAU Library