TY - BOOK AU - Kiser,A.Glenn TI - Masterful facilitation: becoming a catalyst for meaningful change SN - 0814403980 AV - HD58.8 .K545 1998 U1 - 658.4/06 21 PY - 1998/// CY - New York PB - AMACOM KW - Organizational change KW - Group facilitation KW - Communication in small groups N1 - Includes bibliographical references and index ER -