TY  - BOOK
AU  - Thomas,Martin
AU  - Brain,David
TI  - Crowd surfing: surviving and thriving in the age of consumer empowerment 
SN  - 9781408105955 
AV  - HF5415.55 .T56 2008
U1  - 658.812 22
PY  - 2008///
CY  - London
PB  - A. & C. Black
KW  - Relationship marketing
KW  - Consumer behavior
KW  - Consumers
KW  - Psychology
N1  - Includes index; Includes bibliographical references and index
ER  -