TY - BOOK AU - Sallis,Edward TI - Total quality management in education SN - 9780749437961 AV - LB2900.5 .S25 2002 U1 - 371.200941 21 PY - 2002/// CY - London PB - Routledge KW - School management and organization KW - Great Britain KW - Total quality management in education N1 - Previous ed.: 1996; Includes bibliographical references (p. 161-165) and index ER -