TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley
TI  - Quality management for organizational excellence: introduction to total quality 
SN  - 9781292022338
AV  - HD62.15 .G64 2014
PY  - 2014///
CY  - Harlow, England
PB  - Prentice Education Limited
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -