TY - BOOK AU - Certo,Samuel C. TI - Supervision: concepts and skill building SN - 0072488395 AV - HF5549.12 .C42 2003 U1 - 658.3/02 21 PY - 2000/// CY - Boston PB - Irwin/McGraw-Hill KW - Supervision of employees N1 - Includes bibliographical references and index ER -