TY  - BOOK
AU  - Rao, K. Rama Mohana.
TI  - Services marketing
SN  - 9788131704974
AV  - HF5415 .R35 2007
PY  - 2007///
CY  - New Delhi
PB  - Pearson.
KW  - Marketing
N1  - includes index
ER  -