Service quality in academic libraries / Peter Hernon, Ellen Altman.

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Material type: Text

TextSeries: Information management, policy, and servicesPublication details: Norwood, N.J. : Ablex, c1996.Description: xv, 187 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Long	Martin Oduor-Otieno Library This item is located on the library Second Floor	Non-fiction	Z675.U5 H55 1996 (Browse shelf(Opens below))	15874/08	Available		Z00010778

Includes bibliographical references (p. 173-180) and indexes.

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