| 000 | 00939pam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | 671407 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20160616145757.0 | ||
| 008 | 950516s1995 enka b 001 0 eng | ||
| 010 | _a 95020988 | ||
| 020 | _a0077079507 | ||
| 040 |
_aDLC _cKE-NaKCAU _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.126 _b.J46 1995 |
| 100 | 1 |
_aJenkinson, Angus. _d1950- _94784 |
|
| 245 | 1 | 0 |
_aValuing your customers : _bfrom quality information to quality relationships through database marketing / _cAngus Jenkinson. |
| 260 |
_aLondon : _bMcGraw Hill Book Co., _c1995. |
||
| 300 |
_axiv, 371 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aDatabase marketing. _94777 |
|
| 650 | 0 |
_aTotal quality management. _993 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c3896 _d3896 |
||