The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.
Material type:
TextPublication details: New York : McGraw-Hill, c2008.Description: xvi, 284 p. : ill. (some col.) ; 23 cmISBN: - 0071548335
- 9780071548335
- 658.4/092 22
- HD57.7 .M525 2008
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | |
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KCA Kitengela Campus Library | Non-fiction | HD57.7 .M525 2008 (Browse shelf(Opens below)) | 17471/10 | Available | Z00035165 | ||
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Main Long
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KCA Kitengela Campus Library | Non-fiction | HD57.7 .M525 2008 (Browse shelf(Opens below)) | 21695/10 | Available | Z00041136 | ||
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD57.7 .M525 2008 (Browse shelf(Opens below)) | 21572/10 | Available | Z00040912 | ||
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD57.7 .M525 2008 (Browse shelf(Opens below)) | 21694/10 | Available | Z00041138 |
Browsing KCA Kitengela Campus Library shelves, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HD57.7 .B4577 2009 The essential Bennis / | HD57.7 .L1243 2008 Lead others effectively : | HD57.7 .L4323 2004 Culture, leadership, and organizations : | HD57.7 .M525 2008 The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / | HD57.7 .M525 2008 The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / | HD57.7 .V3653 1997 The portable leader : | HD57.7 .V3653 1997 The portable leader : |
Includes bibliographical references (p. 265-271) and index.
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